Child Support Services

Child Support Services is a nationwide program to ensure that both parents support their children to the extent of their ability. The federal legislation mandating the Child Support Program is Title IV-D of the Social Security Act. Sometimes, the program is called the IV-D (4-D) program. In Ashe County, this program is administered by Social Services.

Child support is based on the needs of the child and the parents’ ability to provide support. This means that the absent parent(s) may either voluntarily agree to an amount of support per NC guidelines, or the amount may be set by the court. We will use local, state and federal resources to help you locate a non-supporting parent, help you get a legal child support order, help you establish paternity, and help you collect child support payments. Please note that issues concerning custody and visitation are not a part of the child support process.

NC Child Support
Customer Service Phone Number: 1-800-992-9457

Purpose of the North Carolina Child Support Program:
“To ensure that non-custodial parents provide financial support for minor children and to do so in a timely manner each and every month.”

Mission Statement:
“To consistently collect as much child support money as possible for the benefit of North Carolina’s children.”

Payment options: Online, By Phone, WalMart, Venmo, Paypal, ApplePay, GooglePay, Bank Draft

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