Medicaid is a health insurance program for certain low-income and medically needy people paid for with federal and state dollars. It covers more than 1.5 million people in our state, including children, parents and caretakers of children under age 18, the aged, the blind and/or disabled, and individuals who are eligible to receive federally assisted income maintenance payments.

Medicaid could pay for:

  • Medical bills
  • Prescriptions
  • Dental care
  • Nursing home care
  • Medically necessary transportation
  • Medicare premiums

Eligibility for Medicaid is based on income and, in some instances, resources you own. Applicants interested in Special Assistance, Special Assistance in Home, Nursing Home Placement, PACE or CAP Services may apply through Adult Medicaid. For more information go to

Family Medicaid:
Family and Children’s Medicaid is a program that assists vulnerable individuals, children and parents with medical costs such as doctor fees, prescription drugs and hospital charges.

Medicaid for Pregnant Women:
NC Medicaid for Pregnant Women provides full Medicaid benefits including 12-month postpartum coverage for pregnant women who meet established income limits.

Special Assistance:
Special Assistance is a program that is funded by the County and State to help cover room and board in an Assisted Living Facility, including Special Care Units for Alzheimer’s and Dementia patients.  It also includes full coverage Medicaid.

Special Assistance In Home is a program, funded by the County and State, which helps individuals who qualify for Assisted Living level of care to remain in their own homes.  The program provides additional monetary funds to help with the needed assistance.

Where do I apply for Medicaid?

Applications are taken daily Monday through Friday from 8:00 am to 5:00 pm and no appointment is needed. You may apply at the Department of Social Services.

150 Government Circle
Suite 1400
Jefferson, NC 28640

You may apply via telephone at (336)846-5719, online at, and by mail (we can mail you an application to complete and mail back) or you can email your application and/or verifications for your application to us at .

Find and view providers and health plans

This website has tools to help you find and view primary care providers (PCPs) and health plans.

Medicaid and NC Health Choice Provider and Health Plan Lookup Tool
You can use the Medicaid and NC Health Choice Provider and Health Plan Lookup Tool to find a PCP. Our provider search will help you find the best PCP for you and your family.

To search for a provider, go to Find a provider.

Health Care Option Guide
You can use the Health Care Option Guide to view health plans. It will help you choose the best health plan to meet your health care needs.

To view health plans, go to View health plans.