Please contact 336-846-5719 to make a report during regular business hours (Monday - Friday between the hours of 8:00am-5:00pm).
To make a report after hours, on weekends or holidays, please call 336-846-5600 and ask to speak to the on-call social worker.
If you feel the person is in immediate danger, dial 911.
Every adult in NC has a legal obligation to report suspected child or adult abuse, neglect, or exploitation.
If you make a report, you are immune from criminal or legal liability if the report is made in good faith. In some instances, you may make a report anonymously, but you are encouraged to provide your name and contact information in case additional information is needed later.
To report suspected abuse/neglect, you do not need to have proof but you do need to have reasonable grounds for suspicion. You do not need permission from the child’s caregivers.
The following information is needed when making a report:
Please be prepared to tell the social worker taking the report as much information as you can. You don't have to know everything.
The reporter’s identity is kept confidential and is not shared with anyone outside the agency unless required by a court order.
It is the law that any person who has reasonable cause to believe that a disabled person is in need of Protective Services must report the case to the County Social Services Department (N.C.G.S. 108A-102). The reporter's identity is kept confidential unless a court of law orders disclosure.
Types of Elder Abuse:
Signs of Elder Abuse:
The signs of elder abuse vary from individual to individual. Some signs may not be as apparent as others, depending on the severity and frequency of the abuse. Below are several examples of signs of elder abuse.
The allegations in the report will be screened to see if they meet the legal definition of abuse, neglect, or dependency. The department has jurisdiction only when the alleged mistreatment falls within legal definitions and was committed or allowed by the parent or caretaker. If the allegations and alleged perpetrator meet these criteria, an investigation is begun. If a report is not accepted for investigation/assessment, the person reporting the abuse has a right to challenge this decision through an agency review process.
Report information to Ashe County DSS. If you learn of additional information, make another call to Ashe DSS to update the report or make another report. The safety of children and adults in our community is the responsibility of us all.
You can report suspected abuse anytime, day or night. Please contact 336-846-5719 to make a report during regular business hours (Monday - Friday between the hours of 8am and 5pm). To make a report after hours, on weekends or holidays, please contact 336-846-5600 and ask to speak to the on-call social worker.
If you feel the person is in immediate danger, dial 911.
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